Shipping & returns

Shipping

We process orders within 2 business days Monday through Friday.  Any orders placed late Friday, Saturday or Sunday will ship the following week.  Orders ship from Southlake, Texas via USPS or UPS.

We offer flat rate shipping of $6.00.

 

Returns

You may return most new, unopened items in their original packaging within 14 days of delivery for a store credit refund. We'll also pay the return shipping costs if the return is a result of our error (ie, you received an incorrect or defective item, etc.).

You should expect to receive your refund within three weeks, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Free shipping

For orders above $125

Returns Accepted

Within 14 days

Customer satisfaction

Guaranteed

 

 

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